Remote solutions enable service and support anywhere

Due to the impact of COVID-19, travel has become complicated in many parts of the world. Despite the challenges, Walsn rises to meet the difficulties in providing remote service solutions and update support for all of its customers. Walsn has strengthened its remote service system, including real time video communication and additional service experts, to ensure timely answers to all users’ technical questions.

In recent months, our service engineers have helped users from overseas markets, including Pakistan, the Philippines, Bangladesh, and others, to solve various technical needs. These needs range from calibration to problem resolution, test guidance, and more. With the remote support of our engineers, all our products in their plants are working stably and with minimal downtime.

Ask us about our remote service solutions, now available for mobile devices. Our engineers always respond to users’ questions or needs in a timely manner.

For further details, please contact us at info@walsn.com